Computer User Support Specialist earn $61,860 nationally at the median. The middle 50% of workers fall between $49,000 and $79,040. Where you land depends on specialization, employer, and experience.
This page sets out what the federal data says about working as a computer user support specialist: what the job pays, how fast it is growing, and what it takes to get in. Most people arrive through a degree in Health Administration and what it leads to, though it is not the only route.
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Also known as:
Most computer user support specialists take home around $61,860 a year, about what a typical college graduate makes. Half earn somewhere between $49,000 and $79,040, so where you land depends a lot on employer, specialty and city. A solid living in most parts of the country. Source: BLS.
A wage on its own says nothing about whether the degree behind it pays for itself, which is a question of lifetime earnings set against the total cost of getting there.
Near the national median for college graduates.
25th to 75th percentile. Most workers earn within this band.
This is what the job actually looks like on a Tuesday: 5 core activities and 5 skills the work depends on. Read it before the salary, because pay matters less than whether you would want to spend your days doing this. Source: O*NET.
Success depends on precision and structured processes, where detail-oriented people who work consistently within established systems perform best.
Hands-on tasks, physical activity, or working with tools and real materials are central parts of the daily work here.
This career demands analytical thinking: researching problems, interpreting data, and applying logical reasoning to find practical solutions.
What the physical and mental conditions of this job actually look like day to day, based on O*NET Work Context data collected from people working in this occupation.
Split between indoor and outdoor or field settings.
Mix of sitting and movement throughout the day.
Moderate pressure. Regular deadlines exist but are generally manageable with experience.
Through 2035 the BLS expects this field to change by -3.5%, meaning it is shrinking, so expect more competition for fewer roles. Around 39,700 roles open up each year, which is the number that matters most if you are starting out. Source: BLS.
Growth rates are only meaningful next to other occupations, and the full list of careers with their projected growth puts this one in context.
Declining employment projected.
New positions plus replacements for retirees and career-changers.
Total US employment as of BLS May 2025.
Source: BLS Employment Projections 2025–2035 and Occupational Employment and Wage Statistics May 2025.
The five states below employ the most Computer User Support Specialist professionals nationwide. State-level wages can differ significantly from the $61,860 national median. Research your specific market before committing to a program.
| # | State | Jobs | Median Wage | vs. National |
|---|---|---|---|---|
| 1 | California | 74,490 | $79,570 | +28.6% |
| 2 | Texas | 72,030 | $59,490 | -3.8% |
| 3 | Florida | 51,220 | $58,740 | -5.0% |
| 4 | New York | 39,100 | $72,560 | +17.3% |
| 5 | Pennsylvania | 30,560 | $58,670 | -5.2% |
Source: BLS Occupational Employment and Wage Statistics, May 2025. Employment figures rounded. Read our methodology →
To get hired here you will usually need a some college, no degree. The 3 programs below are the most common routes in, ordered by how many people actually graduate from each one.
The next most common path is an IT Administration program and the colleges offering it, which suits a different kind of applicant.
A medium amount of preparation is required, often an associate degree, certificate program, or apprenticeship, plus some related experience.
| # | Program | Graduates/yr | 4yr Median | Colleges |
|---|---|---|---|---|
| 1 | Health Administration | 85,302 | $58,716 | 1,975 |
| 2 | IT Administration | 46,791 | $85,063 | 1,271 |
| 3 | Agricultural Business and Management | 8,085 | $66,647 | 380 |
Colleges offering the degree programs that lead to this career, ranked by UCD Score. A strong program plus solid outcomes is a good place to begin your search.
| # | College | UCD Score | Net Price | Salary 10yr |
|---|---|---|---|---|
| 1 | United States Coast Guard Academy New London, CT | 96 | — | — |
| 2 | United States Military Academy West Point, NY | 96 | — | — |
| 3 | CUNY Bernard M Baruch College New York, NY | 93 | $3,033 | $75,971 |
| 4 | University of California-San Diego La Jolla, CA | 93 | $12,470 | $84,943 |
| 5 | University of Florida Gainesville, FL | 93 | $6,541 | $71,588 |
| 6 | Georgia Institute of Technology-Main Campus Atlanta, GA | 91 | $12,116 | $102,772 |
Once you've sized up Computer User Support Specialist, these tools turn the numbers into a plan. Estimate the real cost of a degree that leads here, weigh the long-term payoff, compare specific colleges side-by-side, and find programs that match your profile.
See if the degree that leads to Computer User Support Specialist pays off. Weighs each college's cost against the earnings graduates see.
Enter a budget and see the colleges whose net price fits, with the out-of-pocket cost and likely loan load for each.
Put any 2–4 colleges side-by-side. Admissions, cost, outcomes, and earnings, all on one screen, no tab-hopping.
Answer six quick questions and see your best-fit colleges ranked by budget, field of study, and what matters most to you.
Computer User Support Specialist has real financial strengths, but declining employment projections deserve careful consideration. The 2 upsides and 1 concerns below are all data-sourced.
Air traffic controllers earn more than the typical bachelor's-degree career, with an associate degree. The occupations that pay six figures without four years of college.
Group every career by the degree it requires and master's-level jobs pay a median of about $91,000, statistically tied with bachelor's-level work. The premium hides in a few fields.
Only 106 of 393 federal careers both pay a median above $80,000 and grow faster than the typical job. Here is the rare set that clears both bars.
Browse our full directory: every college, major, program, and career we track, all built from verified government data.
Scout uses AI and can make mistakes. Verify important numbers on the page.
