TRADES Zone 3: Medium Preparation

First-Line Supervisors of Office and Administrative Support Workers

First-Line Supervisors of Office and Administrative Support Workers earn $69,500 nationally at the median. The middle 50% of workers fall between $55,950 and $85,090. Where you land depends on specialization, employer, and experience.

About First-Line Supervisors of Office and Administrative Support Workers

This page sets out what the federal data says about working as a first-line supervisors of office and administrative support workers: what the job pays, how fast it is growing, and what it takes to get in. Most people arrive through a degree in Business Administration and what it leads to, though it is not the only route.

Directly supervise and coordinate the activities of clerical and administrative support workers.


Median Wage
$69,500
Employed Nationally
1.4M
Openings / Year
127,400
Entry Education
High school diploma or equivalent
Job Zone
Zone 3: Medium Preparation

Also known as:

Accounting Administrator Accounting Clerks Supervisor Accounting Director Accounting Manager Accounting Supervisor

How Much Do First-Line Supervisors of Office and Administrative Support Workers Make?

Most first-line supervisors of office and administrative support workers take home around $69,500 a year, about what a typical college graduate makes. Half earn somewhere between $55,950 and $85,090, so where you land depends a lot on employer, specialty and city. A solid living in most parts of the country. Source: BLS.

A wage on its own says nothing about whether the degree behind it pays for itself, which is a question of lifetime earnings set against the total cost of getting there.

$69,500
National Median (Annual)

Near the national median for college graduates.

$56K–$85K
Middle 50% Range

25th to 75th percentile. Most workers earn within this band.


Earnings Range

What Do First-Line Supervisors of Office and Administrative Support Workers Do?

This is what the job actually looks like on a Tuesday: 5 core activities and 5 skills the work depends on. Read it before the salary, because pay matters less than whether you would want to spend your days doing this. Source: O*NET.

What You'll Do

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Core Skills Employers Look For

Social Perceptiveness Reading Comprehension Active Listening Speaking Monitoring

Who Thrives Here

E
Enterprising

Leadership, influence, and business acumen are rewarded here, where managing teams, driving decisions, or persuading others shapes career outcomes.

C
Conventional

Success depends on precision and structured processes, where detail-oriented people who work consistently within established systems perform best.

S
Social

Working closely with people, teaching, advising, or helping others navigate challenges is a defining feature of this career's daily work.

Where Do First-Line Supervisors of Office and Administrative Support Workers Work?

What the physical and mental conditions of this job actually look like day to day, based on O*NET Work Context data collected from people working in this occupation.

Work Setting
Mixed

Split between indoor and outdoor or field settings.

Physical Demands
Light

Mix of sitting and movement throughout the day.

Stress Level
Moderate

Moderate pressure. Regular deadlines exist but are generally manageable with experience.

What Is the Job Outlook for First-Line Supervisors of Office and Administrative Support Workers?

Through 2035 the BLS expects this field to change by +0.1%, meaning it is growing slowly, a little behind the average job. Around 127,400 roles open up each year, which is the number that matters most if you are starting out. Source: BLS.

Growth rates are only meaningful next to other occupations, and the full list of careers with their projected growth puts this one in context.

↗ +0.1%
10-Year Growth (2025–2035)

Slower than average.

127,400
Annual Openings

New positions plus replacements for retirees and career-changers.

1.4M
Currently Employed

Total US employment as of BLS May 2025.

Source: BLS Employment Projections 2025–2035 and Occupational Employment and Wage Statistics May 2025.

Where the Jobs Are

The five states below employ the most First-Line Supervisors of Office and Administrative Support Workers professionals nationwide. State-level wages can differ significantly from the $69,500 national median. Research your specific market before committing to a program.

# State Jobs Median Wage vs. National
1 Texas 160,600 $64,940 -6.6%
2 California 149,230 $77,590 +11.6%
3 Florida 93,850 $64,360 -7.4%
4 New York 83,110 $79,170 +13.9%
5 Pennsylvania 56,600 $65,270 -6.1%

Source: BLS Occupational Employment and Wage Statistics, May 2025. Employment figures rounded. Read our methodology →

How to Get Here

To get hired here you will usually need a high school diploma or equivalent. The 5 programs below are the most common routes in, ordered by how many people actually graduate from each one.

The next most common path is a Health Administration program and the colleges offering it, which suits a different kind of applicant.

High school diploma or equivalent
Zone 3: Medium Preparation

A medium amount of preparation is required, often an associate degree, certificate program, or apprenticeship, plus some related experience.


Degree Programs That Lead Here

# Program Graduates/yr 4yr Median Colleges
1 Business Administration 395,227 $68,257 2,611
2 Health Administration 85,302 $58,716 1,975
3 Business Operations Support and Assistant 16,604 $28,311 940
4 Agricultural Business and Management 8,085 $66,647 380
5 Veterinary Administrative 113 — 4

Top Colleges for Aspiring First-Line Supervisors of Office and Administrative Support Workers

Colleges offering the degree programs that lead to this career, ranked by UCD Score. A strong program plus solid outcomes is a good place to begin your search.

# College UCD Score Net Price Salary 10yr
1 United States Coast Guard Academy New London, CT 96 — —
2 United States Air Force Academy USAF Academy, CO 96 — —
3 United States Military Academy West Point, NY 96 — —
4 CUNY Bernard M Baruch College New York, NY 93 $3,033 $75,971
5 University of California-Los Angeles Los Angeles, CA 93 $12,548 $82,511
6 University of California-San Diego La Jolla, CA 93 $12,470 $84,943

Plan Your Path

Once you've sized up First-Line Supervisors of Office and Administrative Support Workers, these tools turn the numbers into a plan. Estimate the real cost of a degree that leads here, weigh the long-term payoff, compare specific colleges side-by-side, and find programs that match your profile.

First-Line Supervisors of Office and Administrative Support Workers Pros & Cons

The data on First-Line Supervisors of Office and Administrative Support Workers shows 4 measurable strengths and 1 real trade-offs. All points are drawn from BLS wage data, employment projections, and IPEDS program completions.

PROS
  • Competitive salary $69,500 median wage puts this career near or above the national average for bachelor's degree holders.
  • Large, established field 1.4M people work in this occupation nationally, creating a broad job market with openings spread across every region and industry.
  • Strong annual demand 127,400 job openings per year creates consistent hiring volume even in slower economic cycles. Entry-level candidates have real options throughout the year.
  • Accessible entry path The typical entry requirement is a high school diploma or equivalent, lower than many comparable-paying careers. This creates a shorter path from training to first paycheck.
CONS
  • Slow job growth At +0.1% projected growth, this career lags the national average. Limited expansion means stiffer competition for openings that do appear.

First-Line Supervisors of Office and Administrative Support Workers Frequently Asked Questions

How much do First-Line Supervisors of Office and Administrative Support Workers professionals earn?
Around $69,500 a year for the typical worker, near the national median for full-time workers. The middle 50% of earners fall between $55,950 and $85,090. Treat the national figure as a starting point rather than a promise: employer size, industry and city all move it.
Is First-Line Supervisors of Office and Administrative Support Workers a good career?
For people genuinely interested in the work, yes. At $69,500 median, though slow job growth means most openings come from workers leaving the field rather than new positions being created. Compare program net price against local salary outcomes (not just the national median) before committing.
How do I become a First-Line Supervisors of Office and Administrative Support Workers?
Most First-Line Supervisors of Office and Administrative Support Workers positions require a high school diploma or equivalent as the minimum credential. a medium amount of preparation is required, often an associate degree, certificate program, or apprenticeship, plus some related experience. Programs like Business Administration are common starting points.
What is the job outlook for First-Line Supervisors of Office and Administrative Support Workers?
Employment is projected to change by +0.1% through 2035, slower than average compared with other occupations. Around 127,400 roles open each year once you count people retiring and moving on, which matters more to someone starting out than the growth rate does. 1.4M people do this job nationwide today, so it is an established field rather than a niche one. Source: BLS May 2025.
What skills do First-Line Supervisors of Office and Administrative Support Workers professionals need?
Mainly Social Perceptiveness, Reading Comprehension, Active Listening, Speaking, and Monitoring. Notice how many of those are habits rather than facts: they come from doing the work, not from a lecture. That is why programs with an internship or co-op requirement put you ahead of people who only studied the theory. Source: O*NET.

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