HEALTH Zone 4: Considerable Preparation

Claims Adjusters

Claims Adjusters earn $78,000 nationally at the median. The middle 50% of workers fall between $61,160 and $98,030. Where you land depends on specialization, employer, and experience.

About Claims Adjusters

This page sets out what the federal data says about working as a claims adjusters: what the job pays, how fast it is growing, and what it takes to get in. Most people arrive through a degree in Health Administration and what it leads to, though it is not the only route.

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.


Median Wage
$78,000
Employed Nationally
324K
Openings / Year
20,900
Entry Education
High school diploma or equivalent
Job Zone
Zone 4: Considerable Preparation

Also known as:

Accident Investigator Adjuster Adjustment Clerk Benefit Authorizer Bodily Injury Claims Adjuster

How Much Do Claims Adjusters Make?

Most claims adjusters take home around $78,000 a year, above what most college graduates make. Half earn somewhere between $61,160 and $98,030, so where you land depends a lot on employer, specialty and city. A solid living in most parts of the country. Source: BLS.

A wage on its own says nothing about whether the degree behind it pays for itself, which is a question of lifetime earnings set against the total cost of getting there.

$78,000
National Median (Annual)

Above the national median for college graduates.

$61K–$98K
Middle 50% Range

25th to 75th percentile. Most workers earn within this band.


Earnings Range

What Do Claims Adjusters Do?

This is what the job actually looks like on a Tuesday: 5 core activities and 5 skills the work depends on. Read it before the salary, because pay matters less than whether you would want to spend your days doing this. Source: O*NET.

What You'll Do

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Pay and process claims within designated authority level.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

Core Skills Employers Look For

Reading Comprehension Active Listening Critical Thinking Speaking Judgment and Decision Making

Who Thrives Here

C
Conventional

Success depends on precision and structured processes, where detail-oriented people who work consistently within established systems perform best.

E
Enterprising

Leadership, influence, and business acumen are rewarded here, where managing teams, driving decisions, or persuading others shapes career outcomes.

I
Investigative

This career demands analytical thinking: researching problems, interpreting data, and applying logical reasoning to find practical solutions.

Where Do Claims Adjusters Work?

What the physical and mental conditions of this job actually look like day to day, based on O*NET Work Context data collected from people working in this occupation.

Work Setting
Mixed

Split between indoor and outdoor or field settings.

Physical Demands
Light

Mix of sitting and movement throughout the day.

Stress Level
Moderate

Moderate pressure. Regular deadlines exist but are generally manageable with experience.

What Is the Job Outlook for Claims Adjusters?

Through 2035 the BLS expects this field to change by -5.5%, meaning it is shrinking, so expect more competition for fewer roles. Around 20,900 roles open up each year, which is the number that matters most if you are starting out. Source: BLS.

Growth rates are only meaningful next to other occupations, and the full list of careers with their projected growth puts this one in context.

↘ -5.5%
10-Year Growth (2025–2035)

Declining employment projected.

20,900
Annual Openings

New positions plus replacements for retirees and career-changers.

324K
Currently Employed

Total US employment as of BLS May 2025.

Source: BLS Employment Projections 2025–2035 and Occupational Employment and Wage Statistics May 2025.

Where the Jobs Are

The five states below employ the most Claims Adjusters professionals nationwide. State-level wages can differ significantly from the $78,000 national median. Research your specific market before committing to a program.

# State Jobs Median Wage vs. National
1 Texas 29,220 $78,800 +1.0%
2 Florida 28,100 $76,920 -1.4%
3 California 24,290 $91,790 +17.7%
4 New York 17,330 $87,130 +11.7%
5 Illinois 14,210 $77,010 -1.3%

Source: BLS Occupational Employment and Wage Statistics, May 2025. Employment figures rounded. Read our methodology →

How to Get Here

To get hired here you will usually need a high school diploma or equivalent. The 2 programs below are the most common routes in, ordered by how many people actually graduate from each one.

The next most common path is an Insurance program and the colleges offering it, which suits a different kind of applicant.

High school diploma or equivalent
Zone 4: Considerable Preparation

These positions typically require a bachelor's degree and several years of related experience before advancing into senior roles.


Degree Programs That Lead Here

# Program Graduates/yr 4yr Median Colleges
1 Health Administration 85,302 $58,716 1,975
2 Insurance 2,334 $88,472 106

Top Colleges for Aspiring Claims Adjusters

Colleges offering the degree programs that lead to this career, ranked by UCD Score. A strong program plus solid outcomes is a good place to begin your search.

# College UCD Score Net Price Salary 10yr
1 CUNY Bernard M Baruch College New York, NY 93 $3,033 $75,971
2 University of California-San Diego La Jolla, CA 93 $12,470 $84,943
3 University of Florida Gainesville, FL 93 $6,541 $71,588
4 North Florida College Madison, FL 91 $804 $33,929
5 University of Michigan-Ann Arbor Ann Arbor, MI 91 $13,138 $83,648
6 Vanderbilt University Nashville, TN 90 $15,846 $91,565

Plan Your Path

Once you've sized up Claims Adjusters, these tools turn the numbers into a plan. Estimate the real cost of a degree that leads here, weigh the long-term payoff, compare specific colleges side-by-side, and find programs that match your profile.

Claims Adjusters Pros & Cons

Claims Adjusters has real financial strengths, but declining employment projections deserve careful consideration. The 3 upsides and 2 concerns below are all data-sourced.

PROS
  • Above-average pay At $78,000 median annually, this career pays meaningfully more than most college-graduate roles. Financial return on education is typically strong.
  • Wide job market 324K professionals are employed in this field, large enough to offer geographic flexibility and multiple entry paths.
  • Accessible entry path The typical entry requirement is a high school diploma or equivalent, lower than many comparable-paying careers. This creates a shorter path from training to first paycheck.
CONS
  • Declining employment The BLS projects -5.5% employment change through 2035. This field is expected to shrink. Automation, offshoring, or structural industry change are likely factors.
  • Multi-year ramp before career-level pay This is a Job Zone 4 occupation, these positions typically require a bachelor's degree and several years of related experience before advancing into senior roles. Most workers in this field spend their first several years at entry-level pay well below the $78,000 median while building the experience employers require.

Claims Adjusters Frequently Asked Questions

How much do Claims Adjusters professionals earn?
Around $78,000 a year for the typical worker, above the national median for full-time workers. The middle 50% of earners fall between $61,160 and $98,030. Treat the national figure as a starting point rather than a promise: employer size, industry and city all move it.
Is Claims Adjusters a good career?
With realistic expectations. The BLS projects -5.5% employment change through 2035. This field is shrinking, not expanding. The $78,000 median wage is competitive, but most openings come from retirements and exits rather than new positions. If you're drawn to this work, differentiate through a specialized niche or adjacent certification that keeps you relevant as the broader field contracts.
How long does it take to work as Claims Adjusters?
Expect 4 years of undergraduate education followed by 2 or more years of field experience before most employers consider you qualified for career-level positions. A high school diploma or equivalent is the typical minimum credential. Degree programs like Health Administration are typical entry paths. Early-career pay during this ramp-up period will be meaningfully below the $78,000 national median. Factor that gap into any program ROI calculation.
Why are Claims Adjusters jobs declining?
The BLS projects -5.5% employment change for Claims Adjusters through 2035. Declining occupations typically face some combination of automation, industry consolidation, offshoring, or reduced consumer demand, rarely a single cause. Despite the overall decline, about 20,900 openings per year are still projected, mostly replacements for workers who retire or leave, not new positions. 324K people currently work in this field, so while it's contracting, active hiring still occurs. Specialization in high-value segments of the role gives the strongest protection.
What skills do Claims Adjusters professionals need?
Mainly Reading Comprehension, Active Listening, Critical Thinking, Speaking, and Judgment and Decision Making. Notice how many of those are habits rather than facts: they come from doing the work, not from a lecture. That is why programs with an internship or co-op requirement put you ahead of people who only studied the theory. Source: O*NET.

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