Hospitality Management

Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.

• Monitor the facility to ensure that it remains safe, secure, and well-maintained.
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
• Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

Teach courses in business administration and management, such as accounting, finance, human resources, labor and industrial relations, marketing, and operations research. Includes both teachers primarily engaged in teaching and those who do a combination of teaching and research.

• Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.
• Evaluate and grade students' class work, assignments, and papers.
• Initiate, facilitate, and moderate classroom discussions.

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

• Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
• Plan programs of events or schedules of activities.
• Talk to coworkers using electronic devices, such as computers and radios.

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
• Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
• Confer and cooperate with other managers to ensure coordination of hotel activities.

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

• Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
• Review event bills for accuracy and approve payment.
• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.